I was getting root cert issues using Citrix receiver after upgrading to Catalina. Figured out that I needed to upgrade Citrix Workspace (with the upgrade that came out two days ago). I upgraded and was happy to see that the root cert issue was gone. Now I'm getting a gray screen and nothing else when I open up my receiver/desktop. Important update about Citrix Receiver Beginning August 2018, Citrix Receiver will be replaced by Citrix Workspace app. While you can still download older versions of Citrix Receiver, new features and enhancements will be released for Citrix Workspace app. Installed the most recent update on my Mac. As soon as a I did my citrix receiver won't open. Of Citrix and download the new version 'Citrix Workspace app 1910.2.
Trying to install latest version of Citrix Workspace app 1912 for Mac Version: 19.12.0.23 (1912). The installer reports an error. Attaching the log file.
Tried also Citrix Workspace app 1910 for Mac with the same results.
Any ideas?
Here's the console output from the installer app:
2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Citrix Workspace 19.10.2 Installation Log 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Opened from: /Volumes/Citrix Workspace/Install Citrix Workspace.pkg 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background> has an unsupported MIME type: image/data 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: Product archive /Volumes/Citrix Workspace/Install Citrix Workspace.pkg trustLevel=350 2019-12-10 13:29:45+02 aggeloss-mbp Installer[20780]: External component packages (1) trustLevel=350 2019-12-10 13:29:50+02 aggeloss-mbp Installer[20780]: Package Removal: User opted to keep package. 2019-12-10 13:29:52+02 aggeloss-mbp Installer[20780]: Could not load resource readme: (null) 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PUKApplicationCloser: Done updateOpenAppsAndPlugIns! 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PUKApplicationCloser: Alert did end with code: -1 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: User picked Standard Install 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Choices selected for installation: 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install: ' 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install: '(null)' 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Install Citrix Workspace.pkg#com.citrix.ICAClient.pkg : com.citrix.ICAClient : 19.10.2 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: It took 0.00 seconds to summarize the package selections. 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Set authorization level to root for session 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Will use PK session 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Using authorization level of root for IFPKInstallElement 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Starting installation: 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Configuring volume 'Macintosh HD' 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Preparing disk for local booted install. 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Free space on 'Macintosh HD': 907,7 GB (907702546432 bytes). 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: Create temporary directory '/var/folders/g8/9zxts5zj2yzc_2tn1z19w_780000gn/T//Install.20780wBEFKM' 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: IFPKInstallElement (1 packages) 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Adding client PKInstallDaemonClient pid=20780, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) 2019-12-10 13:30:08+02 aggeloss-mbp Installer[20780]: PackageKit: Enqueuing install with framework-specified quality of service (utility) 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: ----- Begin install ----- 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: request=PKInstallRequest <1 packages, destination=/> 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: packages=( 'PKLeopardPackage <id=com.citrix.ICAClient, version=19.10.2, url=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg>' ) 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Set reponsibility for install to 20780 2019-12-10 13:30:08+02 aggeloss-mbp installd[610]: PackageKit: Extracting file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg (destination=/Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox/Root, uid=0) 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: prevent user idle system sleep 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: suspending backupd 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Executing script './preinstall' in /private/tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7 2019-12-10 13:30:11+02 aggeloss-mbp install_monitor[21070]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: ./preinstall: No receipt for 'com.citrix.ICAClient' found at '/'. 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/96BE7FCA-CD20-42E1-B146-658270CAB221.sandboxTrash for sandbox /Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Shoving /Library/InstallerSandboxes/.PKInstallSandboxManager/96BE7FCA-CD20-42E1-B146-658270CAB221.activeSandbox/Root (3 items) to / 2019-12-10 13:30:11+02 aggeloss-mbp softwareupdated[317]: Event handler called with flags: 103 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: PackageKit: Executing script './postinstall' in /private/tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7 2019-12-10 13:30:11+02 aggeloss-mbp installd[610]: ./postinstall: mv: rename /Users/aggelos/Library/Logs/ReceiverInstall.log to /var/setup/Library/Logs: No such file or directory 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Failed to create CEIP Datapoint directory '/var/setup/Library/Application Support/Citrix Receiver/CEIP'. Error: Error Domain=NSCocoaErrorDomain Code=513 'You don’t have permission to save the file “CEIP” in the folder “Citrix Receiver”.' UserInfo={NSFilePath=/var/setup/Library/Application Support/Citrix Receiver/CEIP, NSUnderlyingError=0x7f817a518210 {Error Domain=NSPOSIXErrorDomain Code=13 'Permission denied'}} 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Insufficient arguments provided! 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Insufficient arguments provided! 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: Successfully collected Installer CEIP datapoints to file: /var/root/Library/Application Support/Citrix Receiver/CEIP/CEIPInstaller.json 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: No matching processes were found 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: No matching processes were found 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: su: no directory 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: /tmp/PKInstallSandbox.ekzRI6/Scripts/com.citrix.ICAClient.CPNoL7/postinstall: line 159: [: !=: unary operator expected 2019-12-10 13:30:12+02 aggeloss-mbp installd[610]: ./postinstall: su: no directory 2019-12-10 13:30:12+02 aggeloss-mbp install_monitor[21070]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: releasing backupd 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: allow user idle system sleep 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Cleared responsibility for install from 20780. 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Cleared permissions on Installer.app 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 'An error occurred while running scripts from the package “Install Citrix Workspace”.' UserInfo={NSFilePath=./postinstall, NSURL=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg, PKInstallPackageIdentifier=com.citrix.ICAClient, NSLocalizedDescription=An error occurred while running scripts from the package “Install Citrix Workspace”.} { NSFilePath = './postinstall'; NSLocalizedDescription = 'An error occurred while running scripts from the package U201cInstall Citrix WorkspaceU201d.'; NSURL = 'file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg'; PKInstallPackageIdentifier = 'com.citrix.ICAClient'; } 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Running idle tasks 2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 'An error occurred while running scripts from the package “Install Citrix Workspace”.' UserInfo={NSFilePath=./postinstall, NSURL=file:///Volumes/Citrix%20Workspace/Install%20Citrix%20Workspace.pkg#com.citrix.ICAClient.pkg, PKInstallPackageIdentifier=com.citrix.ICAClient, NSLocalizedDescription=An error occurred while running scripts from the package “Install Citrix Workspace”.} 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Removing client PKInstallDaemonClient pid=20780, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer) 2019-12-10 13:30:13+02 aggeloss-mbp installd[610]: PackageKit: Done with sandbox removals 2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. 2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: IFDInstallController 3C7DA40 state = 8 2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: Displaying 'Install Failed' UI. 2019-12-10 13:30:13+02 aggeloss-mbp Installer[20780]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 2019-12-10 13:30:20+02 aggeloss-mbp Installer[20780]: Package Removal: User opted to keep package.
Download Citrix Receiver Mac Catalina Upgrade
There had been an update in Citrix Workspace app (1910.2 for Mac) but since I'm
Download Citrix Receiver For Windows
unfamiliar with this software, I can only point to where it was found that has a
download(?) and leave you there. I've offline work to do that has no bearing here.
Citrix Workspace app 1910.2 for Mac
Release Date: Oct 17, 2019
Download Citrix Receiver Mac Catalina Installer
Compatible with:
Mac OS 10.13, 10.14, 10.15
Download Citrix Receiver Mac Catalina 10.15
Mac Os Citrix Receiver
with download information and button(?) on the same page
Osx Catalina Citrix Receiver
uncertain if this may or not be helpful. Has 'end user' info too.